
Frequently Asked Questions (FAQs)
What questions we usually get about cleaning services
What areas of the UK do you cover?
We provide cleaning services across multiple regions in the UK, including London, Manchester, Birmingham, Leeds, and surrounding areas. For larger contracts, we can arrange nationwide coverage.
Are your cleaners trained and insured?
Yes. Every member of our team is fully trained, background-checked, and insured. This ensures you get reliable, professional cleaners and complete peace of mind.
Do I need to provide cleaning products and equipment?
No — our team brings all the necessary professional-grade cleaning equipment and eco-friendly products. However, if you prefer us to use your own supplies, we are happy to do so.
How do I book a cleaning service?
You can call us directly, send us an email, or use our online booking form. We’ll confirm availability, discuss your needs, and provide a tailored quote before scheduling the service.
Do you offer one-off cleans as well as contracts?
Absolutely. We provide both one-off cleaning (such as deep cleans, end of tenancy, or after-builders cleans) and ongoing cleaning contracts for homes, offices, and businesses.
How much do your cleaning services cost?
Pricing depends on the type of service, property size, and frequency. We offer competitive, transparent rates with no hidden charges. Get in touch for a free, no-obligation quote.
What happens if I’m not satisfied with the cleaning?
We offer a 100% satisfaction guarantee. If you’re not happy with the results, let us know within 24 hours and we’ll return to fix it — free of charge.
Do you provide eco-friendly cleaning?
Yes. We use eco-friendly, non-toxic cleaning products that are safe for children, pets, and sensitive environments such as schools and healthcare facilities.
How quickly can you send cleaners?
For most services, we can arrange cleaners within 24–48 hours. For urgent jobs, such as end of tenancy cleans, we try to accommodate same-day requests.
Do I need to be at home or on-site during the clean?
No — many of our clients prefer to provide access and return once the clean is finished. All of our cleaners are trusted professionals, and we handle your property with care.